Coronavirus update 2nd September 2020

The practice is now back to our usual opening times of 9 to 5 Monday to Friday, and 9-12 on Saturdays. We look forward to seeing you again now that the NHS is allowing more than just ‘urgent or essential’ eyecare.

The front door is not locked but we ask that you look inside and if there are already two clients in the reception area, that you wait outside until someone leaves, so that we can all keep a safe distance from each other. We have taken all measures advised by Public Health England and the College of Optometrists in modifying the practice, and invested in new technology to make it as safe as possible for everyone.

It is stating the obvious but if you feel unwell, have a high temperature, a new cough, loss of taste or smell or any other symptom which could possibly be COVID 19, please do NOT come to the practice!

The eye examination is a slightly different experience these days to ensure your safety and that of all the staff. You will have your forehead temperature measured before being seen, and because we are using different methods of examining the back of the eye, you should be prepared to have drops in your eyes to dilate your pupils. This makes you light sensitive afterwards so please bring sunglasses and perhaps a cap .

Please wear a well-fitting face mask or face covering when entering the practice and use the hand sanitiser from the contactless dispenser on the right.

Instruments and practice furniture are thoroughly sanitised after each patient and this means we can offer fewer appointments each day compared to pre-COVID. If you are having any problems with your vision or your eyes, you can book an appointment now. If you think your vision is fine and your glasses are still in good condition, then we ask if you could please be patient and delay your checkup a little longer. This will allow us to prioritise the appointments for those most in need of our help.

Feeling that your vision has got worse does count, as does any discomfort/redness/problem with your eyes. Some people have been holding back because they thought their problem had to be dire before they could be examined! This is not the case and with the use of Perspex screens, PPE and copious handwashing we are making the procedures as safe as possible. Now that ‘non-essential’ shopping is allowed, you can come in and browse for new spectacles any time without an appointment, subject to social distancing requirements. For your safety, all frames are sanitised after being tried on.

To minimise your time in the test room, you will be asked the routine questions about your health, medications, hobbies, family history etc either when you book the appointment or before the test. Much as we would normally enjoy a good chat during the examination, we are trying to keep conversation to a minimum when near you. This is proving difficult!

Claudia and Jenni have been doing a grand job holding the fort during the summer and we hope to have Michelle and Kirsty back once the school term starts. We look forward to seeing you again… just ring 01670 813033 for an appointment or advice.

The team at McGregor Opticians